Refund Policy
Effective date: August 1, 2026
1. Cancel any time, from settings
Pro is a monthly subscription with no contract. Cancel from the settings page — not by emailing someone — and Pro stays active until the end of the period you already paid for. No further charges after that.
2. First charge, changed your mind
If Pro was not what you expected, email ye@getdetailkit.com within 14 days of your first charge and we refund it in full. No form, no questions beyond what went wrong.
3. Renewals
Renewal charges are generally not refunded — cancelling beforehand is one click. If a renewal went through by genuine accident, write within 7 days and we will look at it like humans.
4. If we break something
If a fault on our side keeps your page down for a meaningful part of a billing period, tell us and we will credit or refund that period. Fair is fair.
5. How refunds arrive
Payments are processed by Creem as merchant of record; refunds go back to the original payment method, usually within 5–10 business days.